vedhasAI

Refund and cancellation policy

How to cancel a {{brand}} subscription, when refunds apply, and how long money takes to come back.

Last updated: 12 October 2026 · Effective: 12 October 2026

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vedhasAI is a digital subscription service provided by TODO_LEGAL_ENTITY_NAME. This policy explains cancellation and refunds, and forms part of the Terms of Service.

No shipping

vedhasAI is delivered entirely online. Nothing is shipped, so no shipping or delivery charges apply and no delivery policy is needed.

Cancelling a subscription

You can cancel at any time. There is no cancellation fee and no notice period.

  1. Open the app at https://vedhasai.com and go to Settings → Billing, or
  2. Email support@vedhasai.com from the address on the account.

Cancellation takes effect at the end of the current billing cycle. Your workspace stays fully usable until then. After that date, your workspace returns to Free; Reporting and Team Assistant require a paid plan. Cancellation does not delete unused prepaid AI credits or itself request a refund. Renewals currently require manual payment: there is no automatic debit mandate.

Refunds

You may request a refund within 15 days of a subscription payment. This applies only to subscription fees and their associated tax. Requests submitted within the window remain eligible while our finance team processes them. The same payment cannot be refunded twice. A processed subscription refund schedules cancellation without shortening the paid-through access already shown in your account.

Prepaid AI credits are non-refundable and are not covered by this subscription refund window. They remain in your workspace after cancellation. Nothing in this policy limits remedies required by applicable law.

We will refund where:

  • we charged you in error, or charged you twice;
  • we terminated your subscription without cause, in which case we refund the unused part of the period; or
  • a mandatory provision of applicable consumer law requires a refund.

Early-access features are provided without charge or as part of an existing plan. Their availability changing is not a ground for a refund of the plan.

What is billed separately

WhatsApp messaging charges are set and billed by Meta according to its own rate card. They are not part of your vedhasAI subscription and we cannot refund them. The same applies to your own spend on Google Ads and Meta ads.

How to request a refund

Open Usage & Billing → Receipts and submit a refund request for an eligible subscription payment, or call +91-8929710102 with your account and payment reference. Never share passwords, card details or OTPs.

How long a refund takes

Approved refunds are issued to the original payment method after verification. Bank settlement timing is outside our control. Support can provide the gateway refund reference so you can track the payment.

Taxes

The ₹5,000 Assisted and ₹20,000 Managed monthly fees exclude tax. Applicable tax is added and displayed before payment. Subscription refunds include the associated tax originally collected. Live tax rates and company details require verification.

Your data after cancellation

Cancelling stops billing; it does not by itself delete your data. Export anything you need before the period ends. Deletion timelines, and how to ask for deletion sooner, are in How to delete your data.

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